Shipping & Returns
Shipping Information
Pre-Order Shipping
All current products are available for pre-order with an estimated ship date of April 30th, 2026.
How it works:
- Place your pre-order now to lock in launch pricing
- Your order will ship once we reach our minimum production quantity
- You'll receive a shipping confirmation email with tracking when your order ships
- VIP early access customers ship first!
Shipping Rates
We currently ship within the United States only.
- Standard Shipping: 5-7 business days after ship date
Order Processing
Pre-orders will be processed and shipped on or around April 30th, 2026. You will receive email updates throughout the process.
Returns & Refunds
100% Satisfaction Guarantee
We stand behind our products. If you're not completely satisfied with your purchase, we'll make it right.
Full refund available within 30 days of delivery. No questions asked.
Read our full Satisfaction Guarantee →
How to Request a Return
- Email us at ambers@shopllenojcouture.com within 30 days of receiving your order
- Let us know which product you'd like to return and why
- We'll provide return instructions and process your refund within 5-7 business days
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at ambers@shopllenojcouture.com with photos. We'll send a replacement or issue a full refund right away.
Questions?
Contact us at ambers@shopllenojcouture.com - we're here to help!